Sunday 27 September 2020

Lovefly® Blog - The Change Burger and how to feel confident flying

This is a behavior change model that I sometimes use to explain how to stop doing or, start doing something differently.  This will help you to beat your fear of flying by taking small, manageable steps towards flying without your fear.  This model has been drawn like a burger deliberately. Intended to make it memorable.  It is a simple way to describe how our thoughts, actions and feelings are all linked together.  Change one area, and the others are affected too.


The burger model demonstrates an 'outside-in' approach to changing a thought or pattern of behavior you don't like about yourself.    This is because you eat a burger from the 'outside-in' and get to the middle bit last. Here is an example of how that approach might work with pattern changing for fear of flying:


Desired State (middle bit) - 'I want to feel more confident flying.'  If you want to feel truly confident about flying, you know a feeling takes a lot of time to change.  However, how about we look at a way to 'act as if' you did feel confident. What would be going on in the head and body of a person that did feel like confident flyer?  Thinking about it this way, gives you faster results by changing what you do with your head and body.  I am definitely not suggesting it ever replaces doing the 'inner work' of building self confidence from within - 'talking therapies' and other inner work have proven to be extremely effective for anxiety and phobia treatment.  Susan, Lovefly Founder and Psychotherapist can talk to you about that more.


Body Approach - If you were acting as if you were a confident flyer, how would you talk, walk, stand...?  What sort of words would come out of your mouth and how would you say them?  How would a confident flyer look as they walked onto an aircraft?  What would a confident flyer look like during turbulence? Taking an 'outside-in' approach means that you now try those small changes as if you were a confident flyer. Treat it as an experiment and try a small behavioral change one bit at a time.  Remember, the Burger is made up of three parts that are all connected. Changing behavior in one area will affect the other areas too - in other words, how you feel and what is happening in your head.


Head Approach - In your head are thoughts which is no surprise.  However, what are you saying to yourself about your own confidence?  Are you talking yourself out of situations by giving yourself a damn good mental kicking?  'I will never like flying.'  A head approach (or one of them) could mean this...  It is hard to change all those negative thoughts into positive ones - so don't!  Here is one technique - how about you simply count them in future?  As you approach a situation that you feel un-confident  in it, simply count how many times you talk to yourself negatively. This is part of an acceptance approach.  By noticing how often you are having these thoughts, you have now made a purely unconscious <doing it's own thing pattern> become conscious. Once it is conscious (we are aware of it) we can do something about it.  


If we change our thought process, it affects our feelings and what our body will do - everything is connected. That is the 'outside-in' approach to behavioral or pattern changing explained very briefly.  


Take care, 

Paul @Lovefly Team
Paul Tizzard, Fear of Flying Coach

P.S. I talk about this more in my audiobook, details below.

For more fear of flying help:

  • We have lots of helpful blogs you can read
  • We are recording podcasts regularly on helpful topics for the nervous flyer.  Search 'Lovefly' on Podbean, Spotify or wherever you listen to your podcasts
  • We have and will run webinars around fear of flying areas people want to know about and more information is on our website www.lovefly.co.uk 
  • Audiobook written and narrated by Paul Tizzard available on Audible and most places you get your audio books from 'Helping You to Overcome Fear of Flying' (released this year)


Sunday 20 September 2020

Lovefly® Blog - Travelling by air during the Covid 19 Pandemic

 

In a nutshell, flying right now, during the Covid 19 pandemic, is safer than most people think.  This is not our view, this is a view from our friends at IATA. The website link is below if you want to see more information plus, they have put together a helpful video to reassure the 'want to travel' public.  Their website is literally rammed with helpful information for the nervous flyer - not just fear of flying linked to Covid 19.  Here is a helpful snippet from their terrific website:

'While the risk of catching an infection on an aircraft is typically lower than in a shopping center or an office environment, there are simple measures you can take to further reduce the risk when traveling: wear a mask, clean your hands regularly and check-in online to minimize contact at the airport.

And important to know: nearly all planes today have very sophisticated air filters which catch 99.99% of particles, including viruses like COVID-19. The cabin air is also replaced with new fresh air from outside every two to three minutes. This means that what you breathe onboard is the same quality as in an operating room at a hospital.    

Put it all together and flying remains one of the safest travel alternatives even during COVID-19.'

Please think about travelling if you can.  The airlines are struggling and we do not want to lose any more great travel companies.  Airlines have had to let go thousands of people due to this pandemic.  Flying is such an amazing privilege of our generation - don't you think?

IATA Website  

Helpful video from IATA explaining Covid 19 safety measures in place.

Take care,

Lovefly® Team

For more fear of flying help:

  • We have lots of helpful blogs you can read
  • We are recording podcasts regularly on helpful topics for the nervous flyer.  Search 'Lovefly' on Podbean, Spotify or wherever you listen to your podcasts
  • We have and will run webinars around fear of flying areas people want to know about and more information is on our website www.lovefly.co.uk 
  • Audiobook written and narrated by Paul Tizzard available on Audible and most places you get your audio books from 'Helping You to Overcome Fear of Flying' (released this year)


Monday 14 September 2020

Lovefly® Blog - Dominic Matthews harassed crew and passengers...

'Psychology student Dominic Kojima Matthews harassed flight attendants, fellow passengers on 17-hour plane trip.' Says The Australian.

It seems that Dominic has pleaded guilty to two offences and is waiting to be charged.  His defence cite fear of flying and anxiety as part of the reason for his behaviour.  The snippet that stood out to me from the article was this,  “Flight crew form an important role in ensuring the safety of all passengers and this type of behaviour hinders their ability to perform their duties,” the prosecutor told the court.

“Of particular concern are the threatening remarks that were made towards one passenger.”

Matthews, of Cumberland Park, pleaded guilty to offensive and disorderly behaviour on an aircraft and failing to comply with instructions on an aircraft.

Full article here














Our thoughts on this...

An area of concern that nervous flyers have is, 'What powers do the cabin crew have if you have someone behaving badly on a flight?'  Hopefully, this shows  you that the law is on the side of commercial aviation when it comes to incidents like this?  The crew have lots of training around de-escalation techniques and also can, if worst comes to worst, handcuff you!  Cabin crew would prefer to use their superb communication skills to talk people down from bad behaviour.  Also, crew keep an eye on people who are drinking too much onboard an aircraft.  The flight deck have no problems phoning ahead to have the aircraft met by police authorities when we land.

Okay, that is the official stuff.  Not excusing the bad behaviour...

There is possibly a more compassionate human side to this as well. This is not the first time someone has been in the news stating their behaviour was linked to a fear of flying.  We know, from year's of experience, that in some cases this is actually true. Many people who are scared of flying, get drunk at the airport - to be blunt!  You are not allowed to board an aircraft drunk and also, this is not a good long term solution.  

If you have a fear of flying, this is not the way to deal with it. Please get some professional help - you will be amazed how differently you will feel towards flying when you do so.

Take care,

Team @ Lovefly®

For more fear of flying help:

  • We have lots of blogs you can read
  • We are recording podcasts regularly on helpful topics for the nervous flyer.  Search 'Lovefly' on Podbean, Spotify or wherever you listen to your podcasts
  • We have and will run webinars around fear of flying areas people want to know about and more information is on our website www.lovefly.co.uk 
  • Audiobook written and narrated by Paul Tizzard available on Audible and most places you get your audio books from 'Helping You to Overcome Fear of Flying' (released this year)





Sunday 13 September 2020

Lovefly® Blog - How aviation has changed since 9/11

The 9/11 attacks on the Twin Towers were a turning point in commercial aviation. For those with a fear of flying and anyone alive during that time, you will remember what you were doing that day.   

Since then, there have been huge changes to commercial aviation to keep us even safer.  Some of those changes, we will cover in this blog but, only some as there have too many to mention...



As with any incident that occurs in commercial aviation, we learn from it.  We learn from it so as to prevent it happening again.   We will tell you about a few changes that are in place and these are the main changes you will find most helpful.

Before the attack:

  • You could pay cash for a ticket
  • You could visit the flight deck during your flight to talk to the pilots (with supervision)
  • You could get on an internal flight in the US with minimum checking or security, like getting on a train (*This was not true for everywhere but the terrorists were well researched)
  • Commercial aviation was extremely safe and nothing like this had happened before (there had been hijackings but nobody had done this before)
After the attack:(just a sample)
  • You cannot pay cash for a ticket - there has to be a traceable path back to you
  • There is a security process in place from the moment anyone buys a ticket
  • There is significantly more intelligence screening and passenger profiling 
  • There are more procedures and checks in place in all airports - some you can see and many you cannot
  • You cannot visit the flight deck ever again, whilst in the air.  Some airlines will let you say hello and goodbye to the pilots after you have landed
  • There are cameras and sealed flight deck doors now.  You will not get into the flight deck during a flight.

Some fear of flying questions and answers:

Q. What if a terrorist takes a member of cabin crew hostage and forces them to use their code to open the flight deck door?
A. A terrorist could take a cabin crew person hostage.  They could force them to use a code to try and gain access.  However, the pilot/s within the flight deck have to allow access even when the code is pressed. They have cameras to check before they do so. There are air marshals that travel on flights - how many and where they are, is classified information.  Lastly, the landscape has changed. Before the 9/11 attacks, the act of someone taking over the aircraft and flying it into a building was not an idea conceived by the normal general public.  If you were sat on a flight and saw terrorists try to take over, how many people would react differently now?

Q. What about when the pilots need to use the toilet?
A. This scenario and many others for that matter, have been considered.  A full investigation that followed 9/11 spotted many areas of potential risk.  So, there are procedures and processes in place for this to keep us all safe and to manage those risk areas. Cannot say much more about this.

Q. Could something like this ever happen again?
A. There is no way you can categorically say it could never happen again.  However, due to all the changes that have occurred, much, much more than I have mentioned, it is extremely, extremely unlikely.  Cannot say impossible but not far off.  One of the terrorist goals is to create maximum disruption and fear.  This can be achieved in lots of easier ways than trying to take over an aircraft - commercial aviation is still not a soft target.

Conclusions

The determined actions of a well organised few have changed commercial aviation forever.  Young girls and boys, wanting to become pilots, will not be able to visit the 'place of work' en route to their holidays anymore.  The pilots (most of them) really enjoyed flight deck visits and chatting to the travelling public.  The cabin crew have had to change the way that they work now and it has taken some of the fun away for them too.  But, this keeps us safer from someone trying this appalling act ever again. Please remember, the terrorists that pulled off 9/11 were extremely well researched, prepared and spent years planning this attack - they did not just wake up one day and have a go.  Commercial aviation is a business but, it is always safety first.  Something happens, we learn from it to prevent it happening again the same way. 

A very sensitive subject matter - we hope that we have shone a light on this in a pragmatic and helpful way...

Take care, 
The team at Lovefly®

For more fear of flying help:
  • We have lots of blogs you can read
  • We are recording podcasts regularly on helpful topics for the nervous flyer.  Search 'Lovefly' on Podbean, Spotify or wherever you listen to your podcasts
  • We have and will run webinars around fear of flying areas people want to know about and more information is on our website www.lovefly.co.uk 
  • Audiobook written and narrated by Paul Tizzard available on Audible and most places you get your audio books from 'Helping You to Overcome Fear of Flying' (released this year)




Sunday 6 September 2020

Lovefly® Blog - Woman opens emergency exit as she is too hot!

Greetings.  We hope you are all keeping well during this pandemic...

Did you see this in the news?  A woman onboard the Ukraine flight PS6212 became too hot.  So, she decided to open the emergency door and go and sit on the wing!

This is the article in The Independent and also, here is the actual video clip. Video Clip


Our view

First of all...Most people with a fear of flying would have seen this and been very worried...what if she did that in the air?  

You cannot open the door once the cabin has been pressurized...no matter how hot, or even strong you are.  I could bore you with descriptions of how much pressure is actually on that door and that it is a plug type door, but I won't. 

On the ground, whilst boarding or fueling, the doors are manned by cabin crew.  Cabin crew are very busy at this time too however, we predict the following will happen:

  • A full investigation as to how this happened.
  • A severe discipline or even dismissal of the cabin crew member at that door and the flight supervisor
  • A severe reprimand for the Captain of the flight.
There will, of course, be reasons why the passenger was able to do this.  However, it is a big problem for this airline.  They will need to examine their procedures going forward to satisfy the authorities.


Fortunately, no-one was in danger in the cabin from her actions. The wing walking women was the only one in danger in case she fell from that height!

One of the most reassuring things we love about commercial aviation is the rigour of a strong safety culture. This incident will be investigated, learned from and actions will be taken to prevent it happening again.  The airline will need to demonstrate a swift and strong response as their operating licence will be in question otherwise - this is how seriously this will be taken.

Take care, 

Lovefly® Team

P.S. New podcast episode out 7th September...Human Factors and fear of flying with Human Factors Specialist and Safety Trainer, Virgin Atlantic Airways.  Search 'Lovefly' on Spotify, Podbean or click on the link at top of website - www.lovefly.co.uk 

Wednesday 2 September 2020

Lovefly® Blog - New Podcast Episode Weather, Turbulence and Airpockets

This is a very quick mention that we have a new episode out on our podcast site.  The content is taken from one of our recent webinars and contains some great advice and help from Capt Steve Bull.


We discuss how commercial pilots prepare for weather before every flight.  What a pilot actually thinks of turbulence and air pockets.  We also talked about other weather conditions such as snow and lightning.  

You can probably find it on Spotify now and here is a link to our podcast site.



Enjoy...




Lovefly® Team

P.S. New webinar dates released soon...